Emergency care | HCA Florida Osceola Hospital (2024)

Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.

Get DirectionsCall Consult-A-Nurse®: (844) 706-8773

Emergency care in Osceola County

At HCA Florida Osceola Hospital, our 24/7 emergency room (ER) team is experienced in treating a wide range of conditions, from broken arms to heart attacks.

Our goal is to ensure we provide high-quality, convenient care to the residents of Kissimmee, St. Cloud, Poinciana, Celebration and Orlando. Our ER features specialized trauma, pediatric, heart and stroke care.

Related specialties

Learn more about our related specialties

Trauma center

Neurological care

Cardiology

Pediatric emergency care

Our emergency care treatments and services

We offer high-quality emergency treatment for various conditions and strive for quick ER wait times to get you the care you need, fast.

Features of our emergency room

Our emergency department features:

  • 24/7 obstetrician coverage
  • A central monitoring and lifesaving system that syncs with local emergency medical services (EMS) responders; the advanced technology transmits EMS electrocardiogram (EKGs) directly to our ER for review before patients arrive
  • Board-certified ER physicians
  • Experienced nursing team with advanced emergency certification in related areas, such as the National Institutes of Health Stroke Scale
  • Separate behavioral health intake unit
Trauma center

Certified by the Florida Department of Health, our Level II Trauma Center is equipped with a trauma resuscitation room. We also provide 24/7 in-house coverage by a trauma surgeon, on-site anesthesia staff, surgical services teams and trauma-trained nurses.

Pediatric ER

Our Pediatric ER offers 24/7 emergency services for children of all ages. We are staffed by pediatricians, nurses and clinical experts who specialize in acute illnesses, injuries and serious chronic health conditions. Our comfortable and kid-friendly environment is located separate from the adult emergency department.

Emergency care for heart attacks

Patients coming to our ER with heart attack symptoms receive prompt, expert heart care. Our emergency physicians quickly diagnose a heart attack and begin lifesaving treatment.

We are also an accredited Chest Pain Center with Percutaneous Coronary Intervention. This means we are a leader in restoring blood flow during the most common and dangerous types of heart attacks. It is a recognition that we provide treatment for these events faster than the national average treatment times.

Emergency care for strokes

We provide the only Comprehensive Stroke Center in Osceola County and an award-winning recognition for consistent stroke quality treatment. This designation means our program complies with the highest national standards for safety and quality care in the rapid response and treatment of acute stroke patients.

Our freestanding emergency rooms

In addition to our main ER and pediatric ER, we also have two conveniently located freestanding facilities — Millenia Emergency and Hunter's Creek Emergency. Both offer the same efficient, quality care as our main campus ER.

Our emergency room wait times

When it comes to emergency care, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the care you need, when you need it most.

Our wait times are updated every 30 minutes and are available on our website and digital screens on roadside billboards throughout the region.

To find out the wait times of the HCA Florida emergency room nearest to you, check the top of our website or text "ER" to 32222.

Note: Message and data rates may apply. Emergency room wait times are approximate and provided for informational purposes only.

When to go to the emergency room

We understand it can be hard to know what type of medical care you need, like whether you should go to the emergency room or wait for your doctor's office to open.

Conditions that may require emergency care

We want you to feel secure about your choice for care, which is why we've created a list of symptoms that may indicate you need to visit the emergency room:

  • Back pain, when it is unbearable or accompanied by fever, numbness, weakness, confusion, slurred speech, vision loss or loss of control over bladder or bowels
  • Broken bones, when the pain is severe or there is a visible deformity
  • Chest pain, when it is crushing or squeezing and accompanied by other heart attack symptoms, such as shortness of breath or nausea
  • Concussion, when you have lost consciousness, even briefly, or experience amnesia, vomiting, slurred speech or a seizure
  • Flu, when symptoms become severe, such as having trouble breathing, vomiting uncontrollably or becoming dehydrated
  • Side pain, when it is severe and occurs in the lower right stomach, side or back or is accompanied by fever, nausea, diarrhea or blood in the urine
  • Stomach pain, when accompanied by a hard or tender stomach, nausea, shortness of breath, fever or irregular heartbeat
  • Trouble breathing, when breathing stops, is noisy or high-pitched and comes with pain in the chest or severe shortness of breath

If you are unsure if your symptoms require an emergency room visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® line.

What to expect at the emergency room

When you get to the emergency room, one of our triage nurses will assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.

We medically screen, evaluate and stabilize all patients — whether or not they have insurance or are able to pay.

Anyone who has severe, life-threatening illnesses or injuries will be treated first. Everyone else will be treated in the order they arrive.

Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the emergency room.

What to bring to the emergency room

When coming to the emergency room, we recommend you bring:

  • A list of medicines you currently take
  • A list of known allergies
  • Copies of results from recent medical tests, if available
  • Personal care preferences and restrictions
  • A responsible adult or phone number for someone to contact

Conditions that may require emergency care

What to expect at the emergency room

What to bring to the emergency room

Universal Protection

We want you to know we're taking extra precautions to keep you safe so that you don't have to wait to address any of your medical needs.

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Our Consult-A-Nurse® line is here to answer questions about what to do when facing illness or injury.

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December 28, 2023

Our Consult-A-Nurse® line is here to answer questions about what to do when facing illness or injury.

Nine things to expect during a trip to the emergency roomkeyboard_arrow_right

December 13, 2023

Learn about the nine things you can expect during an emergency room visit.

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Osceola Hospital emergency care news

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February 28, 2024

$15.5 million freestanding emergency room in St. Cloud offers 24/7/365 emergency care for adults and children

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February 28, 2024

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See an example of our family-like atmosphere with the Velayos, nurses mom, dad and son care like family at HCA Florida Osceola Hospital.

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May 31, 2024

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HCA Florida Osceola Hospital announces opening of HCA Florida Osceola East Emergencykeyboard_arrow_right

February 28, 2024

$15.5 million freestanding emergency room in St. Cloud offers 24/7/365 emergency care for adults and children

When caring for others runs in the family: Meet the multi-generational caregivers of HCA Florida Osceola Hospitalkeyboard_arrow_right

July 19, 2024

See an example of our family-like atmosphere with the Velayos, nurses mom, dad and son care like family at HCA Florida Osceola Hospital.

HCA Florida Healthcare trauma doctor urges supervision, preparedness to prevent drowning deathskeyboard_arrow_right

May 31, 2024

According to the Centers for Disease Control and Prevention, more children ages 1-4 die from drowning nationwide than any other cause of death. Dr. Dustin Huynh, trauma medical director at HCA Florida Osceola Hospital provides insights to prevent drowning.

HCA Florida Osceola Hospital announces opening of HCA Florida Osceola East Emergencykeyboard_arrow_right

February 28, 2024

$15.5 million freestanding emergency room in St. Cloud offers 24/7/365 emergency care for adults and children

Looking for another location?

We also offer quality care at these other locations in our extended network.

Our Emergency care Locations

Currently Viewing:

Osceola Hospital

700 W Oak St
Kissimmee, FL 34741

phone(407) 846 - 2266

Hunter's Creek Emergency

12100 S John Young Pkwy
Orlando, FL 32837

phone(407) 903 - 7033

6.4 miles

UCF Lake Nona Hospital

6700 Lake Nona Blvd
Orlando, FL 32827

phone(689) 216 - 8000

8.9 miles

Currently Viewing:

Osceola Hospital

700 W Oak St
Kissimmee, FL 34741

phone(407) 846 - 2266

Hunter's Creek Emergency

12100 S John Young Pkwy
Orlando, FL 32837

phone(407) 903 - 7033

6.4 miles

UCF Lake Nona Hospital

6700 Lake Nona Blvd
Orlando, FL 32827

phone(689) 216 - 8000

8.9 miles

Currently Viewing:

Osceola Hospital

700 W Oak St
Kissimmee, FL 34741

phone(407) 846 - 2266

Hunter's Creek Emergency

12100 S John Young Pkwy
Orlando, FL 32837

phone(407) 903 - 7033

6.4 miles

UCF Lake Nona Hospital

6700 Lake Nona Blvd
Orlando, FL 32827

phone(689) 216 - 8000

8.9 miles

Currently Viewing:

Osceola Hospital

700 W Oak St
Kissimmee, FL 34741

phone(407) 846 - 2266

Hunter's Creek Emergency

12100 S John Young Pkwy
Orlando, FL 32837

phone(407) 903 - 7033

6.4 miles

UCF Lake Nona Hospital

6700 Lake Nona Blvd
Orlando, FL 32827

phone(689) 216 - 8000

8.9 miles

Emergency care | HCA Florida Osceola Hospital (2024)

FAQs

How much is emergency room visit in Florida? ›

The law requires hospitals to provide care for all patients regardless of their ability to pay. The same applies to urgent care facilities owned by hospitals. The cost of an average emergency visit can range from $623 (Maryland) to $3,102 (Florida).

What to expect when you go to the emergency room? ›

A doctor specializing in emergency medicine will examine you and begin your treatment. They may order tests like X-rays, electrocardiogram (EKG), and others, depending on your health problem. The doctor will then discuss your problem and results with you and advise admission to the hospital, if necessary.

How many beds does HCA Florida Osceola Hospital have? ›

We are more than a hospital company

HCA Florida Osceola Hospital​ is a Joint Commission accredited 404-bed hospital that builds on a proud tradition of healthcare excellence in Osceola County, Florida.

Why do patients go to the emergency department? ›

It is an emergency if waiting to get care could be dangerous to your life or a part of your body. A bad injury or a sudden serious illness can be an emergency. Severe pain and active labor are emergencies. An emergency can also be related to your mental health.

Can I go to the emergency room in Florida without insurance? ›

As a patient seeking emergency care in Florida, you have certain rights and protections. The Emergency Medical Treatment and Active Labor Act (EMTALA) ensures that individuals with emergency medical conditions are treated regardless of their insurance status or ability to pay.

Why are ER visits so expensive? ›

They require a large amount of equipment that is often expensive to buy and maintain. Also, need to have inventories of supplies from medicines to durable medical goods. They operate on a 24-hour, seven-days-a-week schedule. It also takes a lot of people to run an emergency room.

What to say to get seen faster in an emergency room? ›

Be specific: Describe your symptoms in detail. Instead of saying “I feel sick,” explain the specific symptoms you are experiencing, such as nausea, dizziness, or chest pain. This will help the medical staff understand the urgency of your situation. Use descriptive language: Paint a vivid picture of your symptoms.

Who gets seen first in the emergency room? ›

This system allows patients with life-threatening problems to be seen first. In general, the triage system has five levels: Level 1 – Immediate: life threatening. Level 2 – Emergency: could become life threatening.

What symptoms will get you admitted to the hospital? ›

Here are some symptoms that may indicate you need immediate medical attention:
  • Difficulty breathing/shortness of breath.
  • Confusion/disorientation.
  • Excessive sweating.
  • Nausea or dizziness.
  • Pain that travels into the back.
  • Pain in the jaw, left arm or back.
  • Feelings of pressure, squeezing, tightness.

Who owns HCA Florida hospitals? ›

On November 17, 2006, HCA became a private company for the third time when it completed a merger in which the company was acquired by a private investor group including affiliates of Kohlberg Kravis Roberts and Bain Capital, together with Merrill Lynch and HCA Healthcare founder Thomas F. Frist, Jr.

What are the three new hospitals in Florida HCA? ›

The new hospitals include a 90-bed acute care facility in Gainesville, a 60-bed hospital near The Villages and a 100-bed acute care hospital in Fort Myers. Construction is expected to begin next year.

What does HCA stand for in Florida hospitals? ›

Thomas Frist Jr. and Jack Massey envisioned a healthcare company with the scale, resources and clinical expertise to provide care focused on the patient. In 1968, they formed Hospital Corporation of America (HCA). At that time, HCA Healthcare was one of the first hospital companies in the United States.

Why do people go to ER instead of urgent care? ›

You should call 911 or come right to the emergency room if you're systemically sick. That's when an illness affects your entire body, and you have severe pain or sudden onset of severe symptoms, a fever that won't break, or “something doesn't work,” like you're unable to move an arm or leg or breathe normally.

What is the best time to go to the emergency room? ›

ERs generally see a decline in patient visits during the early morning hours. Furthermore, weekends, in contrast to popular belief, also tend to be less crowded. If your condition is not life-threatening but still requires immediate medical attention, considering these off-peak hours might be beneficial.

What is the number one cause of ER visits? ›

Chest Pain

Chest pains are one of the most common reasons why people visit the ER. Cardiac arrest situations are common in the ER, and although chest pain visits are declining in recent years, still nearly half a million people die each year due to heart complications.

How much do most ER visits cost? ›

ER visits can cost upwards of over $1,000 a visit, with an average visit costing between $1,200 and $1,300. The cost of care shouldn't be the only consideration. Time is important, too. The average wait time at an emergency room is four hours.

How much does an emergency room cost without insurance in US? ›

The average cost of an emergency room visit is around $2,400 to $2,600 without insurance. If you have a non-emergency medical issue, you can receive treatment for a lower price at places like free clinics and urgent care facilities.

How much is a night at the ER? ›

The average cost of a visit to the emergency room without health insurance is $2,200. These costs vary by location and facility. ER costs also vary greatly by state – $623 in Maryland, $2318 in Texas, and $3102 in Florida.

Does Florida Medicaid cover emergency room visits? ›

Florida Medicaid covers outpatient hospital services when recipients are admitted and discharged home or to a non-acute care facility on the same day. Outpatient hospital services include the following items or services: Emergency or observation services.

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