Online MBA in Operations Excellence Specialization Program (2024)

Table of Contents
About Start Dates Placement Information Accreditation InformationThe Ross College of Business at Franklin University has received specialized accreditation for its business programs through the International Accreditation Council for Business Education (IACBE) located at11960 Quivira Road in Overland Park, Kansas, USA. For a listing of accredited programs, clickhere.Clickhereto see our IACBE Public Disclosure of Student Achievement.Learn more > 1-Year Online MBA Leading Industry Strategies IACBE Accredited Real-World Experts No GRE/GMAT Required MBA-Operational Excellence Program Overview Earn White Belt Designation in Lean Six Sigma Take a systematic approach to evaluating organizational processes for efficiency Leverage process improvement as a competitive advantage Learn from in-field experts in instructor-led online sessions Future Start Dates Your MBA degree, your way with Franklin’s FlexFIT Online MBA Your Best Value MBA Fastest Finish Partner? Pay Less. Tuition Guarantee Highly Recommended MBA-Operational Excellence Courses & Curriculum Free Master's Toolkit MBA-Operational Excellence Program Details Know the Total Cost of Your Master’s from Day One Program Prerequisites English Language Testing & TOEFL IELTS MBA-Operational Excellence Career Opportunities Operations Manager Quality Manager Chief Operating Officer MBA-Operational Excellence Employment Outlook From 2021-2031 jobs related to Operations are expected to increase by 11%. MBA-Operational Excellence Knowledge & Skillsets Get College Credit for What You Already Know MBA-Operational Excellence Specialization Frequently Asked Questions Back to College Blog
MBA-Operational Excellence Specialization

36

Credit Hours

12

Month Completion

Class Type
Next Start Date

Jul 1, 2024

About Start Dates

Additional future start dates include:

Fall 2024

Aug 19, 2024
Sep 30, 2024
Nov 11, 2024

Spring 2025

Jan 6, 2025
Feb 17, 2025
Mar 31, 2025

Summer 2025

May 19, 2025
Jun 30, 2025

Fall 2025

Aug 18, 2025
Sep 29, 2025
Nov 10, 2025

Spring 2026

Jan 5, 2026
Feb 16, 2026
Mar 30, 2026

Summer 2026

May 18, 2026
Jun 29, 2026

Start dates for individual programs may vary and are subject to change. Please request free information & speak with an admission advisor for the latest program start dates.

Placement Tests

GMAT/GRE not required for admission

Placement Information

Accreditation

IACBE

Accreditation Information

Online MBA in Operations Excellence Specialization Program (1)

The Ross College of Business at Franklin University has received specialized accreditation for its business programs through the International Accreditation Council for Business Education (IACBE) located at11960 Quivira Road in Overland Park, Kansas, USA. For a listing of accredited programs, clickhere.

Clickhereto see our IACBE Public Disclosure of Student Achievement.

Learn more >

Request InfoApply TodayCost Estimator

Home / Degrees / Master's Degrees / MBA Programs / MBA-Operational Excellence

Widespread shortages of various items throughout the course of the pandemic gave many people a glimpse into the impact of supply chain disruptions on everyday life. Operational excellence maximizes the efficiency of all operations in the supply chain. Franklin’s online accredited MBA with a Specialization in Operational Excellence provides theory-to-practice coursework in Lean Six Sigma methodologies, supply chain management and Total Quality Management. While your MBA will help you build your leadership skills, you’ll also be well equipped to improve operations in any industry.

Program Availability

Online

On Site

1-Year Online MBA

Finish your MBA in Operational Excellence faster.

Leading Industry Strategies

Gain experience withSix Sigma, Lean Six Sigma and Kaizen.

IACBE Accredited

Our program follows best-practice standards for business education.

Real-World Experts

Learn best practices from in-field professionals.

No GRE/GMAT Required

Bypass expensive, time consuming tests and get started sooner.

MBA-Operational Excellence Program Overview

Earn White Belt Designation in Lean Six Sigma

Gain valuable knowledge in industry best practices by creating a Lean Six Sigma project plan. Through this hands-on approach to process improvement you’ll apply proactive (DMADV) and reactive (DMAIC) tools used within the Lean Six Sigma method to analyze, improve and develop processes. The project plan you create as part of your coursework fulfills the major project requirement for Lean Six Sigma certification, which is awarded after you finish the process improvement course.

Take a systematic approach to evaluating organizational processes for efficiency

Minimizing waste, of time, money or materials, is a key component of maximizing effectiveness and efficiency. In the operations management course, you’ll sample different processes from various companies to see how operations management impacts organizational success. Through case studies, you’ll apply a systematic approach to evaluate processes as a means to improve efficiency and cost of quality. You’ll also assess the impact of product and service design on operations management and analyze the impact outside suppliers and a company’s organizational structure have on process management.

Leverage process improvement as a competitive advantage

Operational excellence, especially as it relates to quality, can be a significant competitive advantage. You’ll learn to apply Six Sigma, Lean Six Sigma and Kaizen to promote excellence within an organization. You'll evaluate the extent to which various efficiency models improve quality and cost and assess the relationship between organizational planning strategies and operational excellence.

Learn from in-field experts in instructor-led online sessions

If you’re looking for the flexibility of online learning alongside personalized attention from faculty, you’ll find it at Franklin. Online synchronous meetings provide the opportunity to ask questions, dig into assignments, work through problems, and discuss course topics with the instructor as a class. While the interactive sessions are regularly scheduled in advance, they are optional and are recorded for students to access at a later time if they choose to. In addition to accessible faculty, who are in-field practitioners, some courses include industry experts as guest speakers.

Read more >

Future Start Dates

Start dates for individual programs may vary and are subject to change. Pleaserequest free information& speak with an admission advisor for the latest program start dates.

Summer 2024

July

1

Recommended Register By:

Jun 21

Fall 2024

August

19

Recommended Register By:

Aug 9

Fall 2024

September

30

Recommended Register By:

Sep 20

Fall 2024

November

11

Recommended Register By:

Nov 1

Spring 2025

January

6

Recommended Register By:

Dec 27

Spring 2025

March

31

Recommended Register By:

Mar 21

Summer 2025

May

19

Recommended Register By:

May 9

Summer 2025

June

30

Recommended Register By:

Jun 20

Fall 2025

August

18

Recommended Register By:

Aug 8

Fall 2025

September

29

Recommended Register By:

Sep 19

Fall 2025

November

10

Recommended Register By:

Oct 31

Spring 2026

January

5

Recommended Register By:

Dec 26

Spring 2026

February

16

Recommended Register By:

Feb 6

Spring 2026

March

30

Recommended Register By:

Mar 20

Summer 2026

May

18

Recommended Register By:

May 8

Summer 2026

June

29

Recommended Register By:

Jun 19

Online MBA in Operations Excellence Specialization Program (2)

Your MBA degree, your way with Franklin’s FlexFIT Online MBA

Earn your master’s in business without throwing your life, budget and schedule into chaos. Franklin’s FlexFIT MBA degree program was designed specifically to help you avoid the typical roadblocks that stop others from finishing by giving you the flexibility you need to stay on track.

Here’s how FlexFIT empowers you to complete your master’s in business in the way that fits your:

Finances: Schedule as many or as few classes to accommodate your budget.

Interests: Pick your path. Choose from a general track for a broad-based business perspective or follow your interests with a focused specialization.

Time: Start, study and finish at your pace because with FlexFIT, you decide how much time to devote to your coursework.

Your Best Value MBA

Choose Franklin's accredited MBA and get a high-quality degree that fits your life and your budget.

Fastest Finish

12

MONTHS TO COMPLETE

Realize your career goals sooner and reap the benefits.

Take 2 classes at a time and finish in 12 months.

×

Partner? Pay Less.

Search below to see if you could save tuition through an employer or professional organization partnership.

$24,120

Total Tuition
(After Partner Discount)

Tuition Guarantee

Online MBA in Operations Excellence Specialization Program (3)

Inflation-proof your degree cost by locking-in your tuition rate from day one through graduation.

Highly Recommended

98%

STUDENT SATISFACTION

98% of graduating students would recommend Franklin to their family, friends and/or colleagues.

Source: Franklin University, Office of Career Development Student Satisfaction Survey (Summer 2023)

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MBA-Operational Excellence Courses & Curriculum

Major Area Required

MGMT 707 - MBA Foundations (4)

More than ever before, the ability to understand and be understood is critical for success in the corporate world. Communication is no longer limited by the narrow definitions of the past. Achieving a business leadership position today means not only being adept at both oral and written communication, but also understanding communication from a strategic point-of-view and knowing how to effectively organize and present information to audiences of all sizes. In this course, you will develop and refine these capabilities. What you gain from this course will be of value throughout your MBA program, as well as in the workplace.

ECON 723 - Managerial Economics (4)

This course surveys the fundamental concepts and methods of economic analysis for managers. Real-world decision making is emphasized. Application of key economic concepts such as market demand, market supply, market equilibrium, marginal analysis, production, costs, revenue, profit, and market structure constitute the core material of the course.

MKTG 721 - Marketing Management (4)

In today's business world, success can often be attributed more to the genius of a company's marketing efforts than to the genius of its products or services. A clear understanding of the importance of marketing, as well as a grasp of effective marketing practices, is essential for anyone who wishes to achieve a position of leadership. You will gain a working knowledge of both marketing theory and the practical application of innovative marketing strategies. You will come to understand how product, price, place, and promotion contribute to the marketing mix as you explore research-based insights into consumer behavior. As your final course assignment, you will prepare and present a marketing plan of your own.

ACCT 729 - Financial & Managerial Accounting (4)

Effective leadership in today's complex and highly regulated business environment demands more than a working knowledge of basic accounting practices. Managers must fully grasp sophisticated financial and managerial accounting concepts and be able to apply them with ease in handling day-to-day responsibilities. Managers must also be well versed in the intricacies of corporate governance and asset protection. In this course, students will develop a clear understanding of these critical functions and issues. Students will study the foundational aspects of financial accounting, including professional structure, the interrelationships of financial statements, and multiple forms of financial analysis. Additionally, the functional aspects of managerial accounting will be covered, including planning, decision making, and performance evaluation.

HRM 713 - Human Resource Management (4)

Organizations are composed of groups of people who work together to achieve defined outcomes. Experience has proven time and again that the key factor which differentiates successful companies from those who struggle to survive is people who make up the employee base. While the human resources function is given the specific task of planning for and resolving many employee-related issues and needs, individual managers have direct responsibility and accountability for motivating and leading employees to achieve sustained organizational success. The purpose of this course is to provide students with the knowledge and skills needed to work effectively with human resources to enhance the contributions of all employees to organizational effectiveness. Students will learn about the elements which drive business success, theories of motivation, and methods for creating a plan for maximizing the human capital of an organization.

MGMT 741 - Strategic Management (4)

One of the keys to success for today's organizations is their ability to develop, implement, and accurately evaluate effective business strategies. In this course, you will integrate the knowledge you have gained from your prior MBA courses to develop and sharpen your skills for formulating, deploying, and assessing an organization's strategy for achieving competitive advantage in the marketplace. This course will enable you to merge your knowledge of all of these individual disciplines into a comprehensive and meaningful whole.

MBA or MBA with Specialization

MBA:

MGMT 711 - Business Environment (4)

This course systematically explores the external environment in which businesses operate - legal and regulatory, macroeconomic, cultural, political, technological, and natural. Additionally, the course will examine the critical opportunities and threats that arise from an analysis of external business conditions. Students will apply scenario planning to a selected industry and synthesize trends in the external environment in the presence of risk and uncertainty.

OSCM 731 - Operations Management (4)

In today's business environment, the success of organizations depends on the effective and efficient management of operations. Methods to select, plan, and improve organizational processes will be examined. The application of optimal capacity decisions in supply chains, development production, and inventory plans and schedules will be performed. The student will learn quality management and improvement process to increase the efficiency of a process.

FINA 737 - Corporate Finance (4)

Financial decisions made at the higher levels of a business organization can have far-reaching effects. Intended to achieve firm operating goals and create shareholder value, they must be made judiciously, with a thorough understanding of all the factors involved. In this course, you will learn to apply the analytical techniques required for developing effective and workable financial solutions at the executive level. You will gain an overall understanding of the workings of the U.S. financial system. In addition, you will study the concepts of financial risk, return, and the valuation of bonds, common and preferred stock, cost of capital, capital budgeting, capital structure, and the evaluation of investment opportunities.

OR

Organizational Leadership Specialization:

MGMT 780 - Organizational Leadership Theories (4)

This course provides an overview of the historical and current leadership concepts, theories and constructs. Application and assessment of the individual leadership style will enable the student to develop their leadership voice. This course will provide a construct that will enable the student to identify transferrable skills that align with the organization that they are serving in. This course will challenge students to assess their own leadership strengths and weaknesses and produce an in-depth plan of action to develop and refine leadership competencies. Students will conduct substantive scholarly research to address and capture relevant and cutting-edge leadership theoretical work for application in course assignments.

MGMT 785 - Change Management for Organizational Leaders (4)

This course focuses on research and evaluation of the key theoretical concepts and practices central to the leading of organizational change initiatives. Students will evaluate real-world situations in a manner that supports the ability to initiate, implement and sustain major change. The management of change is a dynamic process. This course focuses on understanding how to plan and implement change in various organizations and other settings.

PSYC 603 - Managerial Psychology (4)

This course will explore the psychological influences on the development and behavior of managers and organizational leaders. Topics include: follower influences, nature vs. nurture in the development of leaders, relationship of personality to leadership style, behavioral decision- making biases, tactical, operational, and strategic decision-making , group think, and scenario planning.

OR

Finance Specialization:

FINA 737 - Corporate Finance (4)

Financial decisions made at the higher levels of a business organization can have far-reaching effects. Intended to achieve firm operating goals and create shareholder value, they must be made judiciously, with a thorough understanding of all the factors involved. In this course, you will learn to apply the analytical techniques required for developing effective and workable financial solutions at the executive level. You will gain an overall understanding of the workings of the U.S. financial system. In addition, you will study the concepts of financial risk, return, and the valuation of bonds, common and preferred stock, cost of capital, capital budgeting, capital structure, and the evaluation of investment opportunities.

FINA 750 - Advanced Investment (4)

This course provides students with advanced knowledge of the capital markets, financial institutions, financial products, and analytical tools and skills needed for investments portfolio management. The objective is to provide students with a solid foundation of advanced concepts, tools, and techniques for making informed decisions in the highly dynamic investment environment. Students will utilize computer software, simulations, and internet tools to understand the viewpoint of professional investors more fully. The course will adopt an application-oriented approach so that students will be able to explain their financial decision under conditions of uncertainty. The course will provide students with a framework that will be useful in business settings where such analyses are routinely made.

FINA 773 - Global Finance (4)

No longer are only mammoth corporations concerned with the complexities and nuances of multinational financial operations. Today the leaders of companies of even moderate size often must have at least a fundamental knowledge of the global financial environment. In this course, you will be introduced to the workings of international finance as it relates to business operations. You will gain an understanding of such international macroeconomic topics as the balance of payments and models of exchange rate determination, while at the same time focusing on institutional issues such as the choice of exchange rate regime and growth of offshore currency markets. You will examine business and investor decisions involving exchange rate risk management, cross-border investment strategies, and participation in international money and capital markets.

OR

Business Analytics Specialization:

MATH 601 - Introduction to Analytics (4)

This course provides an introductory overview of methods, concepts, and current practices in the growing field of statistics and data analytics. Topics to be covered include data collection, data analysis and visualization as well as probability, statistical inference and regression methods for informed decision-making. Students will explore these topics with current statistical software. Some emphasis will also be given to ethical principles of data analytics.

DATA 605 - Data Visualization & Reporting (4)

This course focuses on collecting, preparing, and analyzing data to create visualizations, dashboards, and stories that can be used to communicate critical business insights. Students will learn how to structure and streamline data analysis projects and highlight their implications efficiently using the most popular visualization tools used by businesses today.

DATA 630 - Applied Database Management (4)

This course teaches data management from an applied perspective. The topics include fundamentals of database management systems, structured query language (SQL) for data analytics, relational database design, and data warehousing.

OR

Operational Excellence Specialization:

GRAD 770 - Lean Six Sigma (4)

The purpose of this course is to train individuals in Lean Six Sigma skills and strategies to improve processes and provide safe, effective care environments. The learner will demonstrate the practical application of tools utilized with Lean Six Sigma methodologies. Students will have the opportunity to apply the knowledge learned during this course concurrently with a case study designed specifically to use Six Sigma methodologies. Students will develop a Lean Six Sigma project plan that can serve as the foundation for completing a major project for Lean Six Sigma certification following the completion of the course. Interested students would need to apply for Lean Six Sigma certification and complete the major project with Franklin University's Center for Professional Training & Development.

OSCM 731 - Operations Management (4)

In today's business environment, the success of organizations depends on the effective and efficient management of operations. Methods to select, plan, and improve organizational processes will be examined. The application of optimal capacity decisions in supply chains, development production, and inventory plans and schedules will be performed. The student will learn quality management and improvement process to increase the efficiency of a process.

OSCM 780 - Introduction to Operations Excellence (4)

Operational excellence can provide an important competitive advantage for firms in today?s marketplace. This course presents the concepts in quality. It builds upon the responses of six sigma and lean principles. This course also blends qualitative and quantitative information so that organizations can capitalize on opportunities and data driven management.

OR

Business Psychology Specialization:

PSYC 601 - Introduction to Business Psychology (4)

A brief history and overview of the fields of business and psychology as well as a discussion of the issues and opportunities related to their integration. Topics include brain organization and dominance, neuroethics, neurolinguistic programming, multiminds, mindmapping and the application of positive psychology to work settings. Includes the application of recent discoveries in cognitive psychology and neuroscience to resolve contemporary issues in the workplace.

PSYC 602 - Individual & Organizational Intelligence (4)

This course focuses on the application of systems theory, social psychology concepts, organizational lifecycles, and biological principles to the understanding of business operations. Includes a review of basic business principles, multiple intelligences, organizational intelligence, organizational culture, emotional intelligence, biomimicry and organizational DNA.

PSYC 607 - Psychology of Creativity, Innovation And Change (4)

This course provides a study of the relationship between creativity, innovation and change from a psychological perspective. Areas of interest include: social-technical change waves, change facilitation, unintended consequences, Appreciative Inquiry, creativity enhancement, and diffusion of innovation.

OR

Marketing Specialization:

MCM 711 - Digital Marketing Strategies (4)

The integration of existing and emerging technology with marketing and communication strategies has become a major marketing and societal force. Topics explored in this course will range from social media strategies to the metrics used to analyze the impact of integrated digital marketing campaigns.

MCM 713 - Marketing Communication Essentials (4)

The ability to develop communication strategies has never been more important for business leaders than in today's complex digital marketing environment. In this course, you will develop a broad knowledge of the fundamentals of effective marketing communication planning and implementation.

MCM 733 - Marketing Communication Planning (4)

In this course, students will demonstrate their marketing competencies by developing marketing strategies and tactics for a live client, including market analysis, target marketing, branding, and message development.

OR

Human Resources Specialization:

HRM 702 - Employee Rights, Responsibilities, Discp (4)

The primary purpose of this course is to introduce the principle theories and practices in the area of employment and workplace law. Topics include the federal and state laws associated with hiring, firing and discipline, medical leave (including FMLA, ADA and worker's compensation), discrimination, harassment, immigration, labor law, unemployment compensation, workplace privacy. Additional topics may include workplace investigations, workplace violence and employment-related legal processes, including EEOC Charges and lawsuits.

HRM 706 - Organizational Development/Intervention (4)

This course addresses the need for planned change focused on an organization's ability to compete strategically. The framework of consultation as helping organizations reach a level of optimum performance will be applied. Topics addressed include individual, team, and organization-wide interventions that can raise productivity/quality, improve competitiveness, increase skills, morale, and commitment.

HRM 708 - Strategic Human Resource Planning (4)

The course will introduce students to the field of strategic human resource management (SHRM). Current topics in SHRM that have resulted from environmental and organizational challenges, e.g., technology, globalization, legislation, restructuring, work/life balance, changing labor markets, are discussed Emphasis will be placed on problem solving issues, policies, and practices affecting HR specialists, practitioners, and managers.

OR

Information Technology Specialization:

ITEC 640 - Project Management (4)

This course examines various issues related to the management of information systems. Topics include: strategic planning, organizing the technology resources, means of prioritizing and selecting information technology, staffing, personnel management, and assessment.

DATA 630 - Applied Database Management (4)

This course teaches data management from an applied perspective. The topics include fundamentals of database management systems, structured query language (SQL) for data analytics, relational database design, and data warehousing.

CYSC 610 - Information Assurance (4)

This course covers the fundamentals of security in the enterprise environment. Included are coverage of risks and vulnerabilities, threat modeling, policy formation, controls and protection methods, encryption and authentication technologies, network security, cryptography, personnel and physical security issues, as well as ethical and legal issues. This foundational course serves as an introduction to many of the subsequent topics discussed in depth in later security courses. Note, this course has proctored exam(s). This exam requires additional technology, if student uses online proctoring.

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Online MBA in Operations Excellence Specialization Program (4)

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MBA-Operational Excellence Program Details

Tuition Costs

2023- 2024TuitionCost Per Credit
Standard tuition per credit hour$670
Nursing programs
MSN-FNP,MSN-PMHNP,MSN-AGPCNP, Post-Graduate FNP Certificate, Post-Graduate AGPCNP Certificate and
Post-Graduate PMHNP Certificate
$670
MSN-Generalist, MSN-Nurse Administrator and MSN-Nurse Educator$598
RN-MSN Pathway (NURS 500)$298
Current service members$536
Graduate Prerequisite Courses (500 level)$398
Graduate Prerequisite Courses (500 level) - International Students$526
2024- 2025TuitionCost Per Credit
Standard tuition per credit hour$670
Nursing programs
MSN-FNP,MSN-PMHNP,MSN-AGPCNP, Post-Graduate FNP Certificate, Post-Graduate AGPCNP Certificate and
Post-Graduate PMHNP Certificate
$670
MSN-Generalist, MSN-Nurse Administrator and MSN-Nurse Educator$598
RN-MSN Pathway (NURS 500)$298
Current service members$536
Graduate Prerequisite Courses (500 level)$398
Graduate Prerequisite Courses (500 level) - International Students$526

Online MBA in Operations Excellence Specialization Program (5)

Know the Total Cost of Your Master’s from Day One

Save yourself the anxiety of annual tuition increases with Franklin’s Tuition Guarantee. The guarantee lets you lock-in what you’ll pay from first-term through graduation, as long as you remain actively enrolled. Not only will this help you maximize funding sources - like employer reimbursem*nt or financial aid, it will keep you focused on earning your degree.

Learn More

Program Learning Outcomes

A learning outcome map functions as a roadmap to help guide students' progress through their program of study. Click HERE to view the Master of Business Administrationmatrix.

Degree Requirements

To be awarded a graduate degree, students must:

  1. Successfully complete all required curriculum courses.
  2. Maintain a minimum cumulative grade point average (GPA) of 3.00.
  3. Complete the residency requirement:
    1. Master of Business Administration students must earn at least 24 of the 36 required credits at Franklin University – in any modality (on-site, hybrid or online).
  4. Complete the payment of all requisite tuition and fees;
  5. Not to be under disciplinary dismissal due to academic dishonesty or violation of Student Code of Conduct.

Transfer credit awarded based on experiential learning shall not count toward the residence requirement at Franklin University.

Admission Requirements

The admission process reflects Franklin University’s efforts to clearly identify the performance standards that can help predict student success in graduate level study. The selection criterion for Franklin’s graduate programs, as determined by faculty, emphasizes academic ability, contributory work experience, and personal qualities and characteristics.

Requirements for admission include having earned a bachelor's degree from an institution accredited by a Council for Higher Education Accreditation (CHEA)-recognized accrediting organization with a GPA of at least a 2.75 on a 4.0 scale.*

Applicants who earned at least a 2.5 GPA on a 4.0 scale in their earned bachelor’s degree will automatically be granted conditional enrollment status. Applicants who earned lower than a 2.5 GPA on a 4.0 scale in their earned bachelor’s degree can petition for conditional enrollment status to the program chair by submitting an essay detailing other criteria that the applicant believes should be considered to demonstrate their ability to be successful in a graduate program. This petition could include details on the applicant’s work experience, work ethic, level of professionalism, personality characteristics, level of difficulty of program of study previously completed, etc.

Conditional enrollment requires students to achieve a final grade of “B” (3.0 GPA) or better in the first graduate-level course of their program. If the terms of the conditional enrollment are not met, the student will not be allowed to advance in their program and will be unable to earn this graduate degree from Franklin University.

Program Prerequisites

None

English Language Testing & TOEFL IELTS

Prospective students must demonstrate English Language Proficiency. The requirement is met through any of the following:

  • The applicant is a citizen of a country where English is the official language.*
  • The applicant has received a bachelor’s degree (or higher) from an institution located in anEnglish-speaking countryin which the courses were taught in English.*
  • The applicant has earned appropriate scores on language proficiency exams taken within the last two years, as listed in theAcademic Catalog.

*For more information about English proficiency, including alist of English-speaking nations, please visit our International Students section.

Program Advisory Board

The University employs a team approach to planning, developing and maintaining its academic curriculum. An essential element of this process – and a key to the institution’s quality assurance practices – is the Program Advisory Board (and the associated Alumni Advisory Board). A diverse array of business and industry leaders make up these discipline-specific boards that provide guidance on theory-to-practice ideas, global business perspectives, and emerging topics in the field. Each academic year, Program Advisory Boards meet with Division Chairs and faculty for lively and engaged conversations, thus bringing members’ substantial professional experience and expertise into the classroom. In addition, some Division Chairs elect to engage Program Advisory Board members in the assessment of academic program outcomes.

NameOrganizationTitle
Faris AlamiInternational Strategic ManagementFounder + CEO
Laurie AllenAbbott NutritionProject Portfolio Manager
Marco BontaRiverside Methodist HospitalMedical Director Surgical Services
Cheralee CalhounNationwide InsuranceAccounting Consultant
Jeffrey FerezanFranklin UniversityAdj. Faculty + Doctoral Fac. Adv.
Thomas GarrisonTruistLegal Team
Michelle LeighLendersservicers Compliance GroupExecutive Director
Tony SchradarAnomaly and Data IntegrityAssociate Director
Randall StrutzQuality Distribution Inc.President of Quality Carriers
John TorpeyAmerican Electric PowerRetired

MBA-Operational Excellence Career Opportunities

Operations Manager

Operations managers ensure smooth, efficient and profitable operations by planning and directing a company’s resources, suppliers and activities.

Quality Manager

Quality managers ensure that products meet quality standards and customer expectations by designing quality control processes, monitoring production, and gathering feedback.

Chief Operating Officer

COOs oversee the daily operations of an organization, as well as the work of other executive functions, while implementing business strategies, plans and procedures.

MBA-Operational Excellence Employment Outlook

11%

From 2021-2031 jobs related to Operations are expected to increase by 11%.

All Occupations

2021

5,606,379 jobs

2031

6,232,381 jobs

Show Details >

Chief Executives

2021

591,660 jobs

2031

653,792 jobs

General and Operations Managers

2022

3,718,364 jobs

2032

4,238,138 jobs

Facilities Managers

2021

112,486 jobs

2031

122,956 jobs

Industrial Production Managers

2021

209,483 jobs

2031

225,086 jobs

Transportation, Storage, and Distribution Managers

2021

178,906 jobs

2031

202,006 jobs

Business Operations Specialists, All Other

2021

1,226,653 jobs

2031

1,361,281 jobs

Source information provided by Lightcast.

MBA-Operational Excellence Knowledge & Skillsets

Gain in-demand skills sought by employers with curriculum that teaches you:

Executive Leadership & Business Strategy

  • Clearly articulate the organization’s mission, vision and values, and develop strategic plans for organization-wide implementation
  • Develop, communicate and implement priorities, goals and objectives in accordance with the strategic plans
  • Coordinate efforts across business lines and functions, harnessing organizational synergies and ensuring strategic alignment
  • Create and monitor strategies to ensure long-term financial viability
  • Identify key metrics and develop reporting systems to measure performance across functional units, identifying growth and efficiency opportunities
  • Develop organizational core competencies, positioning organizations to create competitive advantages in evolving industries
  • Oversee product-line strategies, generating prioritized, actionable insights from consumer and industry research
  • Apply effective change management strategies to help leadership, employees and other stakeholders successfully embrace organizational changes and improve performance

Marketing Management

  • Review all elements of the marketing mix, including product formulation, price, packaging and promotion to build brand equity and optimize sales, market share and profitability
  • Implement multi-year brand-category growth strategies, leveraging product development and marketing innovations
  • Develop and execute annual marketing plans to achieve market share, volume and profit objectives
  • Create unique and ownable market positions relative to competitors with clear points of differentiation
  • Leverage the full marketing mix, executing on compelling tactics that ingrain brand position and key differentiators into the minds of target audiences
  • Determine the most effective media mix across traditional and digital channels, balancing direct response initiatives with building long-term brand equity
  • Closely monitor and analyze sales volumes, market share trends and competitive activity
  • Assure effectiveness of marketing programs by completing post-promotion analysis of data, comparing results to established objectives
  • Collaborate with internal teams to drive success via customer engagement, competitive positioning, pricing and promotional activities
  • Promote strategic priorities and drive brand reputation through development and management of leadership events and speaking opportunities

Financial & Managerial Accounting

  • Maintain accounting standards, ensuring compliance with Generally Accepted Accounting Principles (GAAP)
  • Prepare consolidated financial statements, including balance sheets, income statements and statements of cash flow
  • Prepare account reconciliation
  • Consolidate and submit financial transaction reports
  • Analyze financial statements
  • Collaborate with business development in tracking and reporting sales efforts
  • Determine how changes in business and organizational structure impact reporting and operating results
  • Analyze transactions to identify issues, determine root causes of variances, and recommend appropriate corrective action
  • Ensure integrity of financial data for decision support and cost accounting systems, maintaining cost standards
  • Provide costing reports and make recommendations to support change in resource allocations, work methods and materials
  • Recommend and implement process, systems and reporting improvements to provide more visibility into financial results
  • Develop and execute cost-effective actions and expense-saving initiatives in support of financial objectives
  • Use accounting principles and practices to inform and recommend process improvement changes

Human Resource Management

  • Create top-talent management development and succession planning processes
  • Attract, recruit and inspire A-list employees who can help drive organizational success
  • Identify key domestic and international forces impacting the current and future workforce
  • Develop, coach and train high performance employees and managers to attain high levels of responsibility and performance
  • Design and implement organizational change strategies to enhance employee motivation and organizational efficiency
  • Build highly effective teams that work together to solve problems and innovate 

Lean Six Sigma

  • Apply knowledge and principles of production planning and Lean Six Sigma
  • Institutionalize company lean initiatives for continuous improvement in production processes, methods and equipment
  • Foster an environment of continuous improvement that meets or exceeds expectations

Operations Management & Excellence

  • Evaluate business unit capabilities, skills and resource alignment to ensure performance against objectives
  • Deliver effective change leadership and drive business changes while minimizing people impact
  • Recommend and drive improvement in supply chain processes for planned business growth and evolution, including optimization of operations costs
  • Drive standardized processes to ensure consistency across a global supply chain
  • Implement a scalable structure of standardized metrics and operational dashboards to deliver world-class performance

Get College Credit for What You Already Know

The certificates and training listed below are relevant to this degree program. Search our database to view pre-evaluated credentials and see how a license, certification or professional training saves you time and money toward your degree.

Visit MyCertificates + Training to view all pre-evaluated credentials.

MBA-Operational Excellence Specialization Frequently Asked Questions

What is an MBA with a Specialization in Operational Excellence?

The MBA with a Specialization in Operational Excellence is a theory-to-practice master’s-level program that helps you build your knowledge in advanced business concepts alongside methods and strategies for improving operations in any industry.

What can you do with an MBA with a Specialization in Operational Excellence?

With an MBA with a Specialization in Operational Excellence, you’ll gain insight into industry-aligned insight into Lean Six Sigma skills, strategies and methodologies; supply chain management and Total Quality Management and prepare for a variety of positions including operations manager, quality manager and chief operating officer.

Why get an MBA with a Specialization in Operational Excellence?

With an MBA with a Specialization in Operational Excellence, you’ll train in Lean Six Sigma skills and strategies to improve processes; apply optimal capacity decisions in supply chains, develop production and inventory plans; and blend qualitative and quantitative information that enables organizations to capitalize on data-driven management and opportunities.

What makes Franklin’s MBA with a Specialization in Operational Excellence unique?

Franklin’s MBA with a Specialization in Operational Excellence is a 12-month, 100% online program created with input from industry experts. In Franklin’s theory-to-practice program, you’ll learn through a combination of real-world simulations and case studies and be taught by in-field practitioners.

When can I start Franklin’s MBA with a Specialization in Operational Excellence?

Choose from eight start dates each year – fall (August, September and November), spring (January, February and March) or summer (May and June).

How much will my MBA with a Specialization in Operational Excellence cost?

Franklin University offers a quality education at a competitive cost so you can afford to invest in your future. Our per credit hour tuition rates (vs. per year or per term rates) enable you to get a realistic estimate of exactly how much your degree will cost. Our 2023-2024 tuition rate is $670 per credit hour. Use Franklin’s free MyCost Estimator to get a personalized estimate of your total degree cost. If you have any questions, ask our helpful staff about available financing options and financial aid programs.

How long does it take to get an MBA with a Specialization in Operational Excellence?

Franklin's master's degree programs are specifically designed for busy, working adults -- that means you could finish your MBA with a Specialization in Operational Excellence in as few as 12 months.

Will my MBA with a Specialization in Operational Excellence be designated on my diploma?

Yes. Specializations are designated on diplomas and included on official transcripts.

Will my MBA with a Specialization in Operational Excellence be included on my transcripts?

Yes. Specializations are included on official transcripts and designated on diplomas.

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